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Thank you for shopping at ComfyTails. We are committed to providing you a seamless shopping experience from start to finish. Here is our shipping policy to ensure you know exactly what to expect with each order.
We offer free shipping on all orders, with no minimum purchase requirement. We believe in transparent pricing, and free shipping is part of our commitment to provide excellent service and value.
Order Processing Time: All orders are processed within 48-72 hours. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery Time: Once shipped, the delivery time for your order depends on your location. Considering the size of the packages, it generally takes between 5 to 10 days for the order to reach you. We strive to ensure that your order arrives as quickly as possible, but delivery times can vary based on your specific location and external factors beyond our control.
Carriers: We use various reputable carriers to ship our products. The choice of carrier depends on your location and the size of your order. We select the most efficient carrier to ensure your order arrives on time.
Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can use this number to track your order via the carrier’s website.
Handling Instructions: Due to the size of our products, we ask that you make any necessary arrangements to accommodate the delivery. This may include ensuring someone is available to receive the package or providing special instructions for delivery.
Questions or need support? We’re here to help: support@comfytails.in
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